FAQs

How can we help you?

Frequently Asked Questions

Our FAQs section provides quick answers to common questions about our services, loan processes, eligibility criteria, and more. Explore this resource to gain clarity and make informed decisions with ease!

Why use us?
  • We work for you, not for the bank.
  • Our services are free for most types of residential loans.
  • Australia wide services.
  • Access to all major lenders including the major banks.
  • A full member of the MFAA and AFCA, ensuring professional and ethical lending practices

We are a member of Mortgage and Finance Association of Australia (MFAA) and the Australian Financial Complaints Authority (AFCA).

We maintain the highest standard of training and education, as well as compliance with government regulations.

There are no fees for most of the loans we deal with. There are some fees that will only apply in some situations. We will inform you if you will be charged one of these fees.

  • We work for you, not for the bank.
  • Our services are free for most types of residential loans.
  • Australia wide services.
  • Access to all major lenders including the major banks.
  • A full member of the MFAA and AFCA, ensuring professional and ethical lending practices

We are a member of Mortgage and Finance Association of Australia (MFAA) and the Australian Financial Complaints Authority (AFCA).

We maintain the highest standard of training and education, as well as compliance with government regulations.

There are no fees for most of the loans we deal with. There are some fees that will only apply in some situations. We will inform you if you will be charged one of these fees.

Using a mortgage adviser offers several advantages over going directly with a bank:

1. Access to Multiple Lenders: Advisers work with various lenders, giving you a wider range of mortgage options to choose from.

2. Personalized Guidance: Advisers provide tailored advice to find the best mortgage that suits your needs and financial situation.

3. Time and Effort Savings: Advisers handle the research, paperwork, and negotiations, saving you time and reducing stress.

4. Impartial Advice: Advisers offer unbiased recommendations, as they don’t work for any single bank.

5. Expertise: Mortgage advisers are specialists who stay up-to-date with the mortgage market, ensuring you make well-informed decisions.

6. Convenience: They can accommodate your schedule, making the process more convenient for you.

Ultimately, using a mortgage adviser can lead to a more cost-effective and efficient home financing experience.

The amount of money you are able to borrow for a home loan will depend on your personal financial circumstances, as well as the loan provider you choose and its lending policies.

You may be able to borrow more or less money depending on the lender’s assessment of your circumstances, which could include your credit score.

Stamp duty is a sizeable amount so most banks will only allow you to borrow to pay for the cost of stamp duty if your loan is backed by a guarantor.

There are also circumstances where stamp duty may not be applicable, such as for some first home buyers or if you are buying a new home. This varies across between the states and territories depending on the current government incentives and programs.

Using a mortgage adviser offers several advantages over going directly with a bank:

1. Access to Multiple Lenders: Advisers work with various lenders, giving you a wider range of mortgage options to choose from.

2. Personalized Guidance: Advisers provide tailored advice to find the best mortgage that suits your needs and financial situation.

3. Time and Effort Savings: Advisers handle the research, paperwork, and negotiations, saving you time and reducing stress.

4. Impartial Advice: Advisers offer unbiased recommendations, as they don’t work for any single bank.

5. Expertise: Mortgage advisers are specialists who stay up-to-date with the mortgage market, ensuring you make well-informed decisions.

6. Convenience: They can accommodate your schedule, making the process more convenient for you.

Ultimately, using a mortgage adviser can lead to a more cost-effective and efficient home financing experience.

The amount of money you are able to borrow for a home loan will depend on your personal financial circumstances, as well as the loan provider you choose and its lending policies.

You may be able to borrow more or less money depending on the lender’s assessment of your circumstances, which could include your credit score.

Stamp duty is a sizeable amount so most banks will only allow you to borrow to pay for the cost of stamp duty if your loan is backed by a guarantor.

There are also circumstances where stamp duty may not be applicable, such as for some first home buyers or if you are buying a new home. This varies across between the states and territories depending on the current government incentives and programs.

  • A fixed rate home loan is one in which the interest rate you pay is locked in place or ‘fixed’ for a set period of time.

A variable rate home loan is one in which the interest rate you pay is not set in place, and can fluctuate, depending on the market conditions and the decisions of your lender.

In general, you’ll need ID, proof of address, income, bank statements, credit history, property details, and deposit evidence for a home loan, but requirements may vary depending on your situation.

  • A fixed rate home loan is one in which the interest rate you pay is locked in place or ‘fixed’ for a set period of time.

A variable rate home loan is one in which the interest rate you pay is not set in place, and can fluctuate, depending on the market conditions and the decisions of your lender.

In general, you’ll need ID, proof of address, income, bank statements, credit history, property details, and deposit evidence for a home loan, but requirements may vary depending on your situation.

Still Have Questions?

If you don’t find your answer in the FAQs, feel free to contact us using the form below.

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